English for Tourism Hotel Reception and Front Desk

Hotel Reception English Course – Enhance Your Career Today!

The Hotel Reception English Course is essential for anyone looking to thrive in the hotel industry, one of the largest sectors worldwide. Receptionists play a crucial role in shaping guest experiences, and mastering English is vital for success in this field. This comprehensive, 100% online course, offered by Europe Academy of London, equips you with the necessary English language skills to excel in hotel reception and guest services roles.

What You Will Learn in the Hotel Reception English Course

1. Discuss the importance of providing potential hotel guests with information during enquiries
2. Outline the process for making a hotel reservation for guests using the correct English vocabulary and terminology
3. List the steps for checking guests in and out of hotels in the correct sequence
4. Recall the correct English language phrases for check-in and check-out
5. Evaluate customer complaints with helpful and non-offensive English language phrases
6. Identify the features of the 4 different hotel types

Hotel Reception English Course: Features and Accessibility

This course is designed for convenience and flexibility. You can access it on both mobile and web browsers. On mobile devices, simply scroll to the end of the course description and click the green button labeled “GET COURSE.” On desktop, you’ll find it on the right side of the page.

Hotel Reception English Course: An Affordable Investment

The Course + Certificate package is offered at an affordable price of only €19.99, making it a wise investment for enhancing your professional credentials in the hospitality sector.

Who Should Enroll in This Course?

This course is perfect for anyone currently working in or aspiring to enter hotel reception or customer service roles. Whether you’re looking to improve your skills or gain new ones, this course will help you build confidence and practical knowledge, making you a valuable asset in the hospitality industry.

In summary, this course is not just about learning a language; it’s about empowering your career in the dynamic world of hotel reception. Enroll today and take the first step toward a rewarding career!

Course Description

Hotel check-ins and check-outs are crucial responsibilities for hotel receptionists as they form the guests’ first and last interaction with hotel staff. This online Course with certificate from Europe Academy of London first teaches the steps involved in checking a guest into a hotel. You will learn how to greet guests, make confirmations, and request personal identification and payment. You will also learn how to provide room keys and room numbers, give room directions, and offer help with the bags.

Additionally, you will learn about the steps involved in checking a guest out of a hotel. You will be taught how to make proper greetings, take the room number, and check customer satisfaction. You will then learn how to present the bill correctly, ask the guest to sign it, and identify the payment type. The online Hotel Reception English Course will also teach you how to bid the guest farewell and, importantly, how to resolve complaints that guests make about the hotel staff and service.

English is the primary language of international communication and is essential for people working in the tourism and hotel industry. Upon completing this Online Course  with certificate, you will acquire the English vocabulary necessary for working at a hotel reception or guest services. Enroll in this online course today and enhance your English skills for Tourism Hotel Reception and Guest Services.

How to register an account or enroll: 

Step 1: Click on the green or blue “GET COURSE” or “ENROLL COURSE” button. 

Step 2: Register an account by filling out the signup/registration form that will appear as a popup. or here https://www.europe-academy.org/user-account/

Step 3: Confirm your email by clicking the confirmation link sent to your email. Please check your spam or junk folders, and in Gmail, look under the “ALL Emails” folder. “Mark the email as ‘not spam” and flag it as important.

Step 4: Return to the course page you wish to enroll in, and click the “GET COURSE” or “ENROLL COURSE” button again. Then proceed to the “CHECKOUT”.

Step 5: Complete the checkout and payment.

Step 6: Start your online course instantly or at any time. Once you’ve completed the course, you’ll be able to download your certificate.